We're here to help. Below you'll find how to contact us about technical problems, account questions, content reports or anything else related to Blynk-e.
1. Contact
For any problem or question, email us at support@blynk-e.com. We usually reply within 1–2 business days.
- support@blynk-e.com
- Operator
- Faintech Solutions SRL
2. Types of requests
- Technical problem
- Errors, crashes, a locked account, payments (Coins). Include a short note about what happened and your device.
- Content report
- Content or behavior that breaks the rules. You can also report directly from the app (the “Report” button).
- Privacy
- Requests about your data (access, deletion under GDPR). See also the account deletion page.
- Child safety
- Urgent reports involving minors are handled with top priority — see the Safety Standards.
3. What to include in your message
To help us resolve things quickly, please include: a short description of the problem, the date it happened, your device model and, if available, a screenshot. Never send your password — nobody on the Blynk-e team will ever ask for it.
4. Useful resources
Before writing, you may find the answer in our help and policy pages. If the problem is about your account, you can manage a lot directly from Settings → Account in the app.
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Contact: support@blynk-e.com